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Privacy Policy
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Privacy information pursuant to art. 13-14 of the European "Privacy" Regulation (GDPR)
Data Controller
Fator Convergente Lda, Travessa do Sameiro, 34, 4405-782 Vila Nova de Gaia, Porto
The Data Processing Manager
Flazio srl
Via Mazzini 2, CAP 95037 San Giovanni la Punta (Catania)
Italia
Contact the data protection officer for Flazio srl.
Types of collected data
Among the Personal Data collected by this Application, independently or through third parties, there are: email, name, surname, Cookie, Usage data, telephone number, profession, province, country, ZIP code, date of birth, city, address, company name, website, various types of data, gender, VAT number, tax code, sector of activity, user ID, geographical position, image, about me, data communicated during the use of the service, username, camera permit and unique identifiers of advertising devices (Google Advertiser ID or IDFA identifier, for example).
Other Personal Data collected may be indicated in other sections of this privacy policy or through informative texts displayed at the time of Data collection.
Personal Data can be voluntarily entered by the User or automatically collected during the use of this Application.
Unless otherwise specified, all the Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In case this Application indicates some Data as optional Users are free to refrain from communicating such Data without having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
Any use of Cookies - or other tracking tools - by this Application or by the owners of third-parties services used by this Application, unless otherwise specified, has the purpose of identifying the User and recording the related preferences for strictly related purpose to the provision of the service requested by the User.
The User's lacking to provide some Personal Data could prevent this Application from providing its services.
The User assumes responsibility for the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
Method and place of processing the collected data
Method of treatment
The Data Controller processes Users' Personal Data by taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The treatment is carried out using informatic and/or telematic tools, with organizational methods and with logic which is strictly related to the purposes indicated. Together with the Owner, in some cases, categories of agents involved in the organization of the website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting provider, informatic companies, communication agencies) may have access to the Data and when necessary they could be also appointed as Data Processors by the Owner. The updated list of Managers can always be requested from the Data Controller.
Legal basis of the treatment
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
the User has given consent for one or more specific purposes; Note: in some systems, the Data Controller may be authorized to process Personal Data without the consent of the User or other of the legal bases specified below, as long as the User does not oppose ("opt-out") to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
processing is necessary for the performance of a public interest task or for the exercise of public powers with which the Data Controller is invested;
processing is necessary for the pursuit of the legitimate interest of the owner or third parties.
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided by a contract or necessary to conclude a contract.
Place
The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information contact the owner.
The User's Personal Data may be transferred to another country than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the relating section to the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or an international organization under public international law or consisting of two or more countries such as the UN as well as regarding the security measures taken by the Data Controller to protect the Data.
When one of the transfers described above takes place the User can refer to the respective sections of this document or request information from the Data Controller by contacting them at the details shown at the beginning.
Retention period
Data are processed and stored for the required time by the purposes for which they were collected.
Therefore:
Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When the treatment is based on the User's consent, the Data Controller can keep the Personal Data longer until such consent is revoked. In addition, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by the order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purpose of the processing of the collected data
User data are collected to allow the owner to provide their services as well as for the following purposes: access to accounts on third parties services, contact the user, contact management and sending messages, payment management, management of requests for support and contact, Hosting and backend infrastructure, Content commenting, Social features, Tag management, Statistics, Interaction with social networks and external platforms, Heat mapping and session recording, Interaction with live chat platforms, Interaction with support and feedback platforms, Location-based interactions, Permissions for access to Personal Data on the User's device, SPAM protection, Advertising, Registration and authentication, Remarketing and behavioral targeting, Content and functionality performance test (A / B testing), Transfer of Data outside the EU and Display of content from external platforms.
To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant for each purpose, the User can refer to the relevant sections of this document.
Facebook permissions required by this Application
This Application may require some Facebook permissions that allow it to perform actions with the User's Facebook account and to collect information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.
For more information on the permissions that follow refer to the Facebook permission documentation and Facebook privacy policy.
Basic information
The basic information of the User registered on Facebook which normally includes the following Data: id, name, image, gender and localization language and, in some cases, the "Friends" of Facebook. If the User has made publicly available additional data, these data will be available.
Details on the processing of personal data
Personal data are collected for the following purposes and using the following services:
Access to accounts on third parties services
This type of services allow this Application to collect data from your accounts on third parties services and perform actions with them.
These services are not activated automatically but require the express authorization of the User.
Access to the Facebook account (this Application)
This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook, Inc.
Permissions asked: Access to private data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Facebook Comments (Facebook, Inc.)
Facebook Comments is a service managed by Facebook, Inc. that allows the User to leave their comments and share them within the Facebook platform.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Contact the user
Contact by phone (this Application)
Users who have provided their phone number can be contacted for commercial or promotional interests related to this Application as well as to satisfy requests for support.
Personal Data collected: telephone number.
Contact form (this Application)
The User by filling in the contact form with their Data, adhering to their use to respond to requests for information, quotes or any other kind of requests indicated by the form header.
Personal data collected: postcode, city, tax code, surname, birth data, email, user ID, address, country, name, telephone number, VAT number, profession, province, company name, gender, sector of activity, website and various kind of data.
Contact management and sending messages
This type of services allows to manage a database of e-mail contacts, telephone contacts or contacts of any other kind, and has the purpose to communicate with the User.
These services may also allow you to collect data relating to all data of all messages by the User, as well as the entire User interface with them, such as information on clicking on links in messages.
Mailgun (Mailgun, Inc.)
Mailgun is an email address management and sending service provided by Mailgun, Inc.
Personal Data collected: surname, Cookies, date of birth, Usage data, email, address, country, name, telephone number, profession, gender and various types of Data.
Place of treatment: United States - Privacy Policy.
Hosting and backend infrastructure
This type of service has the function of hosting Data and files that allow this Application to function, allow its distribution and provide a ready-to-use infrastructure to provide specific functions of this Application.
Some of these services work through servers geographically located in different places, making it difficult to determine the exact place where Personal Data is stored.
Google Cloud Storage (Google Inc.)
Google Cloud Storage is a hosting service provided by Google Inc.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of treatment: United States -Privacy Policy. Subject adhering to the Privacy Shield.
Interaction with live chat platforms
This type of service allows you to interact with live chat platforms, managed by third parties directly from the pages of this Application. This allows the User to contact the support service of this Application or this Application to contact the User while they are browsing their pages.
In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, this one collects Usage Data relating to the pages in which it is installed. Additionally live chat conversations may be recorded.
Interaction with external social networks and platforms
This type of service allows interaction with social networks, or with other external platforms, directly from the pages of this Application.
The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network.
In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service this one collects traffic data relating to the pages in which it is installed.
Like button and Facebook social widgets (Facebook, Inc.)
The "Like" button and Facebook social widgets are interaction services with the Facebook social network provided by Facebook Inc.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Twitter Tweet button and social widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are interaction services with the Twitter social network, provided by Twitter, Inc.
Personal data collected: cookies and usage data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
"Pin it" button and Pinterest social widgets (Pinterest)
The "Pin it" button and Pinterest social widgets are interaction services with the Pinterest platform provided by Pinterest Inc.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy.
Google+ +1 button and social widgets (Google Inc.)
The +1 button and Google+ social widgets are services for interacting with the Google+ social network, provided by Google Inc.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
LinkedIn button and social widgets (LinkedIn Corporation)
The LinkedIn button and social widgets are interaction services with the LinkedIn social network, provided by LinkedIn Corporation.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy.
PayPal button and widget (Paypal)
The PayPal button and widget are interaction services with the PayPal platform, provided by PayPal Inc.
Personal Data collected: Cookies and Usage Data.
Place of treatment: See the Paypal privacy policy - Privacy Policy.
Tumblr button and social widgets (Tumblr Inc.)
The Tumblr button and social widgets are interaction services with the Tumblr social network provided by Tumblr Inc.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy.
YouTube button and social widgets (Google Inc.)
The YouTube button and social widgets are interaction services with the YouTube social network, provided by Google Inc.
Personal Data collected: Usage data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Instagram button and social widgets (Facebook Ireland Limited)
The Instagram button and social widgets are interaction services with the Instagram social network, provided by Facebook Ireland Limited
Personal data collected: Cookies and Usage data.
Place of treatment: United States - Privacy Policy
SPAM protection
This kind of service analyzes the traffic of this Application, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Use of the reCAPTCHA system is subject to Google's privacy policy and its terms of use.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data with the intention to keep track of User behavior
Transfer of data outside the EU
The Data Controller may transfer Personal Data collected within the EU to third countries (i.e., all countries not belonging to the EU) only in accordance with a specific legal basis. Therefore these data transfers are performed according to one of the legal bases described below.
The User can request information from the Data Controller regarding the applicable legal basis concretely applicable to each individual service.
Transfer to third countries on the basis of standard contractual clauses (this Application)
When this is the legal basis the transfer of Personal Data from the EU to third countries takes place on the basis of standard data protection clauses adopted by the European Commission.
In such cases the recipients of the Data have accepted to process Personal Data in accordance with the levels of protection provided for by the legislation. Users can request further information by contacting the owner at the ends indicated in this document.
Personal Data collected: various types of Data.
Transfer to third countries based on consent (this Application)
When this is the legal basis the transfer of Personal Data from the EU to third countries takes place only when the User has expressly consented to this transfer after being informed of the risks due to the absence of an adequacy decision and the adequate guarantees adopted.
In such cases, the Data Controller informs Users and collects their consent through this Application.
Personal Data collected: various types of Data.
Transfer of Data to countries that guarantee European standards (this Application)
When this is the legal basis, the transfer of Personal Data from the EU to third countries takes place on the basis of an adequacy decision adopted by the European Commission. The European Commission adopts adequacy decisions with reference to individual third countries which it believes to guarantee a level of protection of personal data comparable to that provided for by European legislation on the protection of personal data. The User can view the updated list of adequacy decisions on the European Commission website.
Personal Data collected: various types of Data.
Transfer of Data from the EU and / or Switzerland to the United States on the basis of the Privacy Shield (this Application)
When this is the legal basis, the transfer of Personal Data from the EU or Switzerland to the United States takes place on the basis of the EU - US or Switzerland - US Privacy Shield agreement.
In particular Personal Data are transferred to subjects who have self-certified under the Privacy Shield and therefore guarantee an adequate level of protection of the transferred Data. The services affected by the transfer of data are listed in the respective sections of this document. Among them those who adhere to the Privacy Shield can be identified by consulting the relative privacy policy or checking the status of their registration in the official Privacy Shield list.
User rights under the Privacy Shield are described in an updated form on the United States Department of Commerce website.
The transfer of Personal Data from the EU or Switzerland to the United States to subjects not (more) registered with the Privacy Shield is admissible only according to another valid legal basis. Users can request information from the Owner regarding these legal bases.
Personal Data collected: various types of Data.
Viewing content from external platforms
This kind of service allows you to view content hosted on external platforms directly from the pages of this Application and to interact with them.
In the event that a service of this type is installed it is possible that even if the Users do not use the service this one collects traffic data relating to the pages in which it is installed.
Google Fonts (Google Inc.)
Google Fonts is a font style visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.
Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Vimeo Video (Vimeo, LLC)
Vimeo is a video content visualization service managed by Vimeo, LLC that allows this Application to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States –ld. Privacy Policy.
Google Maps widget (Google Inc.)
Google Maps is a map visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
YouTube Video Widget (Google Inc.)
YouTube is a video content visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
YouTube video widget without cookies (Google Inc.)
YouTube is a video content visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.
This widget is set up so that YouTube does not save information and cookies about Users on this Application unless they play the video.
Personal Data collected: Usage data.
Place of treatment: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Analysis of User Data and forecasts ("profiling")
The Data Controller may process the usage data collected through this Application to create or update user profiles. This type of treatment allows the Data Controller to evaluate the User's choices, preferences and behavior for the purposes specified in the respective sections of this document.
User profiles can also be created thanks to automated tools such as algorithms which can also be offered by third parties. To obtain further information on the profiling activity the User can refer to the respective sections of this document.
The User has the right to oppose this profiling activity at any time . To find out more about the User's rights and how to exercise them the User can refer to the section of this document relating to the rights of the Users.
Personal data collected through sources other than the User
The Owner of this Application may have legitimately collected Personal Data relating to the User without their involvement drawing on sources provided by third parties in accordance with the legal bases described in the section on the legal bases of the processing.
If the Data Controller has collected Personal Data in this way the User can find specific information about the sources in the respective sections of this document or by contacting the Data Controller.
User rights
Users can exercise certain rights with reference to the data processed by the owner.
In particular the User has the right to:
withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
Oppose to the processing of their data. The user can object to the processing of their data when it takes place on a legal basis other than consent. Further details on the right to oppsite are indicated in the section below.
access to their data. The user has the right to obtain information on the data processed by the owner on certain aspects of the processing and to receive a copy of the data processed.
verify and request correction. The User can verify the correctness of their Data and request its updating or correction.
obtain the limitation of the treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose other than their conservation.
obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
receive your data or have it transferred to another holder. The User has the right to receive their Data in a structured format commonly used and readable by an automatic device and where technically feasible to obtain its transfer without obstacles to another holder. This provision is applicable when the Data are processed with automated tools and the treatment is based on the User's conseny on a contract of which the User is a part or on contractual measures connected to it.
propose a complaint. The User can lodge a complaint with the competent personal data protection control authority or take legal action.
Details on the right to object
When Personal Data are processed in the public interest in the exercise of public powers with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller Users have the right to oppose the processing for reasons related to their particular situation.
Users are reminded that if their data were processed for direct marketing purposes they can oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes Users can refer to the respective sections of this document.
How to exercise your rights
In order to exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.
Further information on Personal Data
Sale of goods and services online
The Personal Data collected is used for the provision of services to the User or for the sale of products including payment and any delivery.
The Personal Data collected to complete the payment may be those relating to the credit card the current account used for the transfer or other payment instruments provided. The payment data collected by this application depend on the payment system used.
Learn more about the treatment
Defense in court
The User's Personal Data may be used for the defense by the Owner in court or in the preparatory stages for its possible establishment from abuse in the use of the same or related services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data at the request of the public authorities.
Specific information
At the request of the User and in addition to the information contained in this privacy policy this Application may provide the User with additional and contextual information regarding specific services or the collection and processing of Personal Data.
System log and maintenance
For needs related to operation and maintenance this Application and any third part services used by it may collect System Logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.
Information not contained in this policy
More information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.
Exercise of rights by Users
The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or not of the Personal Data from the Data Controller, to know their content and origin, to request a copy of all the data processed, to verify its accuracy or request the integration, cancellation of the account and of the data processed, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, and to oppose any case, for legitimate reasons, to their treatment. Requests should be addressed to the Data Controller.
For any request on the processing of your data on Flazio.com write to info@fator.com.pt.
This Application does not support "Do Not Track" requests. To find out if any third-part services used support them consult their privacy policy.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Therefore, please consult this page often, taking as reference the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease use of this Application and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that moment.
Information on this privacy policy
The Data Controller is responsible for this privacy policy, drawn up starting from prepared modules.
Definitions and legal references
Personal Data (or Data)
Any personal information, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number, constitutes personal data.
Usage data
This is the information collected automatically by this Application (or by third-party applications that this Application uses), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc. ) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted the parameters relating to the operating system and the informatic environment of the user.
User
The person who uses this Application, which must coincide with the Data Subject or be authorized by them and of which Personal Data are being processed.
Interested
The natural or legal person to whom the Personal Data refers.
Data Processor (or Responsible)
The natural, legal person, public administration and any other body, association or body appointed by the Data Controller to process Personal Data in accordance with the provisions of this privacy policy.
Data Controller (or Owner)
The natural person, legal entity, public administration and any other body, association or body to which they are responsible also jointly with another owner the decisions regarding the purposes, the methods of processing personal data and the tools used, including the profile of the security, in relation to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
This Application
The hardware or software tool through which Users' Personal Data is collected.
Cookie
Small portion of data stored within the User's device. Cookie Policy
Legal references
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of Directive no. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, on the subject of Cookies.
This privacy policy only concerns this Application.
Contacts
For any questions regarding this Privacy Policy, please contact us at info@fator.com.pt